Generational Differences Seminar To Be Conducted by Missouri Training Institute

Remember when there was only one television per household? And, if you held the rabbit ears just right, you had your choice of only three channels? Times have changed, and with it comes a different way of looking at and interacting with the world in which we live. These differences can often lead to misunderstandings and conflict with the people with whom you work.
This course outlines the characteristics of four distinct generations in today’s workplace: Matures, Baby Boomers, Generation X, and the Millenials.
The Generational Differences Seminar here will discuss the formative experiences that helped to shape each generation and how they have responded to issues such as adversity, technology, and the evolving complexity of our world.
The seminar will be held Friday, Sept. 29, from 9 a.m. to 12 noon at Emerson Climate Technologies/Copeland, 1400 Lyle Street, Ava.
This session will give participants information and effective tools for appreciating others’ perspectives, understanding their behaviors and differing motivational factors and provide suggestions on how to collaborate in mutually beneficial ways. It’s important to remember: “It’s not right or wrong, it’s just different.”

What You Will Learn
+ Review the characteristics of four generational cohorts: Matures, Baby Boomers, Generation X, and Millenials.
+ Identify the factors that have and continue to influence each generation and what that means to your recruitment and retention efforts.
+ Improve awareness of reasons for generational differences thereby improving communication and working relationships.
+ Explore methods of dealing with other employees of different generational groups.
The cost of the seminar is $145; reduced to $125 for members of the Ava Chamber of Commerce and OzSBI (Ozarks Small Business Incubator).
To register call 417-683-4594 or 417-256-9724.
The deadline to register for this series is Tuesday, Sept. 26 at 2 p.m.
The seminar will be facilitated by Rae Lee a business trainer and consultant for the Missouri Training Institute (MTI). Rae designs and delivers training on a variety of topics including leadership, management, customer service, sales and workplace issues.
She has training experience in several areas including banking and finance, human resources, education, and marketing industries. Rae was also instrumental in developing and delivering the State of Missouri’s Career and Vocational Education programs.
For more information contact the Ava Chamber of Commerce office at 683-4594.