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Travel, Vacation Problems Top List of COVID-19-Related Complaints from Consumers in Missouri

Reports about travel and vacation problems topped the list of COVID-19-related complaints from consumers in Missouri, while nationally reports about online shopping top the list of consumer complaints, according to new data released by the Federal Trade Commission.

Most of the COVID-19-related travel and vacation complaints from consumers are about problems with cancellations and refunds. 

COVID-19-related consumer complaints about online shopping include reports about items not arriving or not arriving when promised and items that are different than advertised. The FTC began releasing COVID-19-related complaint data in late March 2020 and is now releasing more detail about the types of complaints it has received from consumers in each state.

From Jan. 1 through June 8, 2020, Missouri consumers reported losing a total of more than $503,000 to fraud related to the pandemic, with a median loss of $307. 

In addition to vacation and travel-related complaints, other top COVID-19-related fraud complaints from Missouri consumers included reports about online shopping and mobile text messages.

Additional complaint data about Missouri and other states is found on the FTC’s new interactive COVID-19 complaint data dashboards.

The Federal Trade Commission works to promote competition, and protect and educate consumers.  To learn more about consumer topics or file a consumer complaint, go online or call 1-877-FTC-HELP (382-4357). Like the FTC on Facebook, follow us on Twitter, read our blogs, and subscribe to press releases for the latest FTC news and resources.